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Retro is best – Nokia 3310 makes its return.
So I woke up to the news this morning and no mention of Donald Trump, a good start to the day. Clearly the news has been dominated by “that envelope” at the Oscars but the piece of news that really grabbed my attention was the return of the Nokia 3310, one of the phones that…
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The Role of a consultant.
I had a very interesting coffee with a colleague yesterday when we put the world to rights as we always do, but one subject was dominant, the success or failure of projects and one point that stood out was the failure rate of projects managed by one of the big four consultancies, it stood at…
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Engagement key for CRM projects.
I’ve just read an article by Jason Gibbs about why CRM projects fail and there are some scary stats in there, not least that 63% of CRM implementations in large organisations fail because the sales team don’t use the new system. Having worked with many businesses, ranging in size from 100 staff up to 10,000,…
